by James Griffin Jr
(Glenside, PA, USA)
To gain a middle to senior-level management position showcasing my experience in management and sales so that I may contribute to company goals and profitability.
Experience
BARNES & NOBLE (Store Management), 10/97-3/2011.
STORE MANAGER
Accountabilities included merchandising, signage and presentation standards, planning and organization of merchandise and customer service.
MANAGER
Development/ monitoring of product knowledge and selling skills, replenishment/ordering of merchandise.
FLOOR MANAGER
Overseeing staff coverage, schedules, merchandising and sales presentation.
LEAD BOOK SELLER
Accountabilities included merchandising, monitoring of sales, customer service.
HEAD CASHIER
Monitoring of cashiers performances, oversee shortages, overage and schedules.
ASSISTANT STORE MANAGER, THE GAP. N.Y.C., 5/96-10/97
Duties included providing staff with weekly sales and payroll plans, follow up reports to ensure store goals are being met, managing and monitoring plans for store sales, monitoring of all cash controls and bookkeeping functions as related to corporate profit and loss.
Confirmation to all Federal, State and Local Labor Laws, Scheduling of Personnel, Planning and Execution of Quarterly Physical Inventory.
11/90-5/97 HERMAN’S WORLD OF SPORTING GOODS
Was responsible for daily activities of business with focus on 100% customer service in capacity of
SERVICE AND SUPPORT MANAGER.
Duties included overseeing of receiving shipping of merchandise and intercompany transfers, Store construction and related work, ordering of fixtures and supplies, flow of merchandise from stock to showroom. Control of Home Delivery System, organization and maintenance of Locator System, maintenance of Standards for store cleanliness, Coordination of Service Technicians.
MERCHANDISE MANAGER
Accountabilities include reinforcing standards and development of visual merchandise, implantation of product signage program, building and daily maintenance of well merchandised store environment, and the training and development of store associates as it relates to products, merchandise and the business.
EDUCATION
Hussian School of Art, Philadelphia, Pennsylvania, Commercial Art and Advertising, 9/72-6/76.
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