by Natalie
(Charlotte, NC, USA)
Business Manager Resume
Experience
Store Manager (Present), Company Confidential. Responsible for directing the daily operations of a convenience store and ensuring compliance with company standards in all areas of operation, including product and delivery, customer relations, store maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer, and other duties.
Unit Manager, Confidential Group Therapeutic Facility. Provided complete supervision of overall operation for MR/DD group home for adults.
Facilitated IHP treatment meetings for clinical/ therapeutic human welfare of consumers. Provided a written assessment of treatment goals.
Assistant Restaurant Manager, KFC- Kentucky Fried Chicken, 2008-2010. Assisted the Regional General Manager in the overall responsibility for directing the daily operations of a restaurant and ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer, and other duties as required or assigned.
Program Manager (ICF/MR), Lutheran Family Services, 2008-2009. Provided complete supervision of overall operation for ICF/MR group home adults. Facilitated IHP treatment meetings for clinical/therapeutic human welfare of consumers.
Able to provide a written assessment of treatment goals.
Knowledge of Psychopathology, Behavior Management, Psychotropic Medications.
Maintained the facility budget appropriately and ensured fiscal year budget assumptions
Knowledge of Medicaid standards, governmental contracts, state and federal guidelines, COA standards, HUD standards and program service procedures.
Provided daily supervision of 10 employees for overall operation
Education: Bachelor of Arts, University Of Phoenix
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