Canadian Customer Service Champion

by Diane Watson
(Perterborough, ON, Canada)

Diane Watson

Canadian Customer Service Champion

Objective: To contribute strong customer service skills, enthusiasm and experience to your company.

Experience: Dietary Aide, Cedarcroft Place; Oshawa, ON — February 2010-Present

Tasks and experience in this job include:
Serving residents food and drinks.
Cleaning and setting tables.
Washing dishes.

Waitress, British Style Fish & Chips; Oshawa, ON — June- August 2010

Tasks and experience in this job included:
Serving customers food and drinks.
Billing customers at the cash register.
Training new workers.
Cleaning and setting tables.
Washing dishes.

Hostess, Swiss Chalet; Courtice, ON — Aug. 2007-June 2008 and Feb.-Aug 2010

Tasks and experience in this job included:
Bringing people to their seats according to rotation.
Assisting waitresses.
Cleaning and setting tables.
Sweeping and cleaning the entrance.

Student Worker, Kingsway College High school; Oshawa, ON — June 2005-June 2009

Over the course of four years at Kingsway, I was given the opportunity to work in several different departments, those of which included:
Janitorial
Cleaning bathrooms.
Waxing and striping floors.
Cleaning classrooms.
Public Relations Office
Making copious amounts of photocopies.
Answering phone calls.
Organizing and mailing important letters and documents.
Cafeteria
Cooking and preparing food.
Serving food.
Washing dishes.
Math teacher’s assistant
Grading assignments and tests.
Cleaning the classroom.
Entering grades onto teacher computer
Creating assignments, tests, and PowerPoint presentations.
Religion teacher’s assistant
Planning worship activities for students.
Grading assignments and tests.
Cleaning the classroom.
Entering grades onto teacher computer
Creating assignments, tests, and PowerPoint presentations.

Skills
Through my work experience I have developed many skills like great communication. I am a team player, but also can be a leader, I am motivated, positive, and an apt worker.

Education
Trent University, Peterborough, ON — Undergraduate Studies, September 2010-Present

BartenderOne, Toronto, ON — Bartender and Mixology Master Class Certificate, August 2010

Smart Serve Ontario — Certificate, December 2009

Kingsway College High School — Ontario High School Diploma, June 2009
Food Safety Training — Certificate, June 2009