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How DISH Network Almost Lost My Business October 23, 2011 |
How DISH Network Almost Lost My BusinessGot home Friday afternoon round 3:30ish. Having the house all to myself, I was looking forward to some SERIOUS TV time. Turned on the tube; no pic, no sound, no signal. Translation: No relaxing )=; After going through the motions of unplugging the unit, self-diagnostics, and some internal combustion (aka frustration), I made the dreaded call to DISH. WHAT HAPPENED NEXT? Spoke with two technicians; the first was useless, and the second was almost useless. They told me that I'd have to wait 7 days for a service call to the house. How many of you all woulda/coulda wait 7 days for TV service? Calling back the next day, Rod related that I was not scheduled for service...that I "declined." Huh? In a calm voice, I asked Rod to terminate my account. I was canceling and moving on. Wait a minute; then Rod transferred me to the Dish Account Loyalty Team. The Loyalty account rep, Kathy, asked if I'd be happy to receive same-day on-site tech support TODAY? Ok, send him out...I'll stay. The tech came out @5, fixed my problem by switching out a box, and Voila! THE MORAL OF THE STORY Ok eResumes4Vips readers, to get what you want in life, there are 3 lessons to be learned from my experience today: 1) Stay Calm & Focused 2) Define WHAT will make you happy And Most important (#3)-- Be Specific and Ask Intelligently for what you want and need. I wanted better service; I needed my TV. I asked and was prepared to go elsewhere to obtain my wants and needs. What do you want, need, and desire? Go Big -- Dream Big -- Desire It! Also, be sure sure to stay tuned into the Site's Blog Post Page. Here, you'll find fresh and original resume submissions from job seekers (just like you) from around the world. Until the next time, Peace and Love to all. Be Encouraged! ~Andre What are your thoughts? How can I make this publication More meaningful for you all? Please -- send me your thoughts and comments, good -- bad -- or ugly, regarding this newsletter topic via the eResumes4Vips Contact-Me, the Write-Your-Story Page(s) or email me -- eResumes4Vips_Free_eZine@eResumes4Vips.com
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Always, in closing, my motto is..."The Possibilities are Endless!" Bottom-line: Choose to Be Positive versus Negative. It's a CHOICE, People. ~With Love, Andre (aka eResumes4Vips); 'The Encouragement Guy!' P.S. Stay up-to-date with all of the newest web content from eResumes4Vips.com by subscribing via... eResumes4Vips offers visitors FREE job search and resume building tools needed to make their own printable resume. Cutting-edge tips, tech-savvy tools, and career interest examples that successfully aid in finding and keeping your job. For feedback, comments, opinions, and general contribution toward this e-zine, please go to Visitors-Tell-Your-Story-Blog-Page and scroll to the page bottom to comment. All feedback is Greatly Appreciated! If you wish to support my work directly, please make a donation because it enables me to spend more time on activities that make a positive difference in people's lives. Your support is greatly appreciated. The most typical donation is $5(USD); yet any donation, Higher or lower is received with gratitude... eResumes4Vips.com is published by Andre V. Milteer, M.A. 121 Jordan Loop Nolanville, TX 76559-4502 (USA) (917)508-6437 eResumes4Vips intends to be fully compliant with the CAN SPAM Act. Both my Privacy Policy and Website Disclaimer Statement policies are posted for your review. Thanks for subscribing. ~Andre, aka eResumes4Vips
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