by Sandra
(Houston, TX, USA)
SUMMARY: Highly energetic, enthusiastic and dependable Customer Service/Secretary professional seeks an opportunity with an employer that will appreciate a fast learner, who can quickly contribute to the company’s progress and advancement in terms of increasing the overall annual turn over and thus increase the monetary gain of the company.
PROFESSIONAL EXPERIENCE
Customer Service/Sales:
• Responsible for management of the store in the absence of the Store Manager.
• Assist in supervising and directing overall merchandising and stocking of the store.
• Received and unload freight on a weekly basis. Weight lifted, carried, move 50 lbs.
• Ensures store compliance with all corporate policies, procedures and directives.
• Assists in managing the controllable expenses of the store.
• Maintain and oversee accuracy of record keeping (cash handling, reporting of sales receipts)
• Handled employee and customer complaints
• Protect company assets including merchandise, fixtures, furnishings, equipment
• Help to supervise store staff, including delegating workload and performing and necessary counseling/corrective actions; process payroll.
• Provided support to accounting manager, pricing manager, tax accountant, contract cost analyst, and cost accounting supervisor.
• Processed financial statements, completed final billing.
• Responsible for inventory of accounts payable, payroll, check stock, and all bank deposits.
• Daily work included word processing, spreadsheets, intercompany correspondence as well as interface with jobsite contractors and field management.
EMPLOYMENT HISTORY
Assistant Manager, Tuesday Morning, Houston, Texas 2011-2013.
Home Health Provider-Port Arthur, Texas 1997-2011
Secretary, New Hope Missionary Baptist Church–Port Arthur, Texas, 2002-2005
Administrative Assistant, Lockheed Martin Logistics Management, Inc.-Arlington Texas 1991-1997
Contract Technician, Fluor Daniel, Inc. (TRS)-Houston, Texas, 1990-1991.
EDUCATION
Sociology/Psychology, Lamar University, Beaumont Texas
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