by Achraf Wassim
(Heliopolis, Cairo, Egypt)
Multilingual Egyptian Freelancer Resume with Mechanical Engineering and Retail Banking Credentials
Professional background:
· April 2011 till date; Freelance Arabic-English & Arabic-French Translator at “elcinema.com”website.
· October 2009 till date; Freelance Mathematics, Chemistry & Physics Teacher for Preparatory and Secondary Egyptian School students.
· November 2006 to July 2009 “Piraeus Bank - Egypt";
- Head of Customer Care, assuring high level of customer service and retail banking
operations.
- Senior Retail Credit Officer, recommending approval of cash loan applications within
policy guidelines.
- Retail Credit Officer, recommending approval of credit card applications within
policy guidelines.
- Customer Service Officer, handling all customer-related issues in the field of
personal banking.
· August 2005 to November 2006; Executive Manager at “Free Waves” Art Production Agency (Artworks, Multimedia Production and Event Organizing), handling all administrative issues and follow-up
on the execution of the agency’s production plan.
· August 2004 to June 2005; Customer Service Representative at “HERTZ” Limousine & Car Rental, running the company stations in Cairo, Sharm-el-Sheikh, Hurghada & Taba.
Academic background:
- B.Sc. Mechanical Engineering 2004, Automotive Department, Helwan University.
- Secondary School Certificate 1997, Lycée la Liberté Heliopolis.
Language skills:
. Very good written and spoken Arabic, French & English.
. Fair spoken & written Spanish.
Computer skills:
. Excellent use of Windows operating systems.
. Excellent use of MS Office.
. Excellent capabilities of research and data acquisition through internet.
Courses:
- Retail Credit Management – “Egyptian Banking Institute”.
- I-Score Credit Scoring – “Egyptian Credit Bureau”.
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