Retail Communication Managment Resume

by Dan
(Saint Paul, MN, USA)

Retail Communication Managment Resume

Objective To pursue a career within a stable company with room for development and advancement.

Experience Store Manager
04/2003 – Current, World of Wireless, Saint Paul, MN
 Responsible for interviewing, hiring, and training new staff.
 Communicate strategy, expectations, and training to employees.
 Discuss sales report audits to identify trends within the industry.
 Monitor storewide inventory levels to ensure stock levels meet current demands.
 Repair point of sale and website server issues for the entire company, while handling network and internet outages for specific locations.
 Oversee all security protocols to maintain loss prevention.
 Provide customer service to all escalated issues.
 Develop new business by interacting daily with new customers.
 Resolve any customer service issues with already established clients.

Wireless Consultant
09/2000 – 04/2003 World of Wireless, Saint Paul, MN
 Provided wireless service and device support.
 Resolved customer service concerns.
 Provided technical support and repair of damaged phones.
 Maintained an orderly working environment.

Tire Technician/ Key Holder/ Service Clerk
07/1999 – 11/ 2000 Sinclair Service Station, Saint Paul, MN
 Assisted customers with all tire issues.
 Responsible for opening and closing duties.
 Aided customers at the point of sale.

Education




Computer Skills Johnson Senior High School, Saint Paul, MN
09/1995 – 06/1999
 High School Diploma
 Received a Scholarship from the Saint Paul Rotary Club.

Extensive Knowledge of Microsoft XP and Vista Operating Systems
Familiar With all Microsoft Office Products including Word and Excel
Able to Perform software and hardware repairs and upgrades